ADVANCED SECURITY
Your financial security is our mission
We combine deep expertise, ISO certified customer support, and cutting-edge technology to protect our customers’ finances. Every interaction is fortified with advanced threat protection, biometric safeguards, and real-time alerts.
Our security features
Peace of mind
Always safe, even when you’re not looking
Your money protected
Remote access detection
Advanced thread detection
“At Moneybase, security is at the core of everything we do. From state-of-the-art encryption to real-time fraud detection, we continuously innovate to ensure your financial safety.
Our mission is simple: to protect your money and give you peace of mind every step of the way.”
Mark Busuttil
CISO at Calamatta Cuschieri Moneybase
Licensed & Regulated by MFSA
Payment services are licensed and regulated by the Malta Fincancial Services Authority. All investments services are brought to you by Calamatta Cuschieri Investment Services which is also licensed by the Malta Financial Services Authority. All investment instruments on Moneybase are covered under the investor compensation scheme regulations.
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FAQs
Yes. Moneybase holds all client money in safeguarded accounts that are separate from the company’s own funds. We do not lend your money or invest it unless you explicitly choose to. Your deposits remain your property and fully under your control.
Yes. If you paid with your Moneybase Mastercard, you may be entitled to a chargeback under Mastercard’s rules, for example, if a merchant double-charged you, didn’t deliver, or processed an unauthorised payment.
To start a chargeback, simply contact our customer support team through the app or by calling +356 25 688 688. We’ll guide you through the process, request evidence where needed, and submit the claim to Mastercard.
Moneybase investment services are provided through Calamatta Cuschieri Investment Services Ltd, which is licensed and regulated by the Malta Financial Services Authority (MFSA). Client funds and assets are strictly segregated and reconciled daily.
In the unlikely event of insolvency, eligible clients may be compensated under the ICS, covering 90% of your net loss up to €20,000 per person.
